After the Signature: Avoiding the Uh-Oh Moments That Follow ERP Selection

Choosing an ERP feels like crossing the finish line. Months of demos, scorecards, reference calls, and board presentations finally produce a decision. For most organizations, though, selection is really the starting line. The most expensive surprises tend to appear after the contract is signed, and the partner you choose to implement the solution (if you’re using a different partner than you used for selection) has a lot to do with whether you face them at all.

Here are the most common post-selection "uh-oh" moments, and how an experienced partner helps you see them coming.

1. "Wait, that wasn't in scope?"

Scope gaps are the most frequent surprise. A requirement everyone assumed was covered, such as real-time reporting and financial visibility, workflow automation and AI, security and...