Oracle NetSuite, the #1 AI Cloud ERP, today announced NetSuite SuiteExpress, a new agentic implementation toolset and methodology designed to transform how customers deploy, adopt, and expand their use of NetSuite.
SuiteExpress combines knowledge of each customer's business with NetSuite's 28 years of product and industry expertise and puts AI to work across the customer journey to align the suite's capabilities with customer needs. This helps organizations implement more of what they need upfront and realize greater value from day one. By reducing implementation time to weeks or even days, SuiteExpress enables customers to spend less time managing their systems and more time driving business results.
“Long ERP implementations ask too much of customers before they can start realizing value. We’re changing that with SuiteExpress,” said Evan Goldberg, founder and executive vice president, Oracle NetSuite. “We’re putting decades of NetSuite expertise to work through AI to take on more of the work, helping customers accelerate implementation and optimize their use of NetSuite as their businesses grow. This combination of deep product expertise and AI-driven implementation capabilities sets SuiteExpress apart in the market, helping customers get up and running faster and stay focused on growing their businesses.”
SuiteExpress is powered by two connected knowledge bases that combine customer-specific context with NetSuite's proprietary expertise. The Customer Knowledge Base ingests meeting notes, documents, spreadsheets, recordings, and data from other systems to capture requirements, business processes, configuration decisions, and validation history, giving customers and implementation consultants a shared understanding of how the business works. The NetSuite Knowledge Base applies proprietary product, implementation, and industry expertise developed through NetSuite's experience serving more than 44,000 customers. Together, these knowledge bases give AI the context and expertise to recommend next steps and carry out implementation work with oversight from consultants, while helping customers continuously improve how they use NetSuite after go-live.
SuiteExpress will help customers and partners:
“I knew NetSuite would be a great fit for our business, but I didn’t expect us to get there so quickly,” said Steve Hehl, chief operating officer, Worksmith. “With SuiteExpress, everything just moved. AI helped connect our systems in a way that was specific to how we operate, and the entire process required far less of our team’s time than I expected.”
“We’ve never experienced an implementation process like this,” said Jake Leigh, financial controller, Amba Health. “SuiteExpress brings together what makes our business unique with NetSuite’s expertise to help us get up and running faster. And that knowledge stays with us, so every next step builds on the last as we grow.”
Disclosures:
Furnished by Oracle Global Communications on behalf of NetSuite.
For more than 28 years, Oracle NetSuite has helped organizations of all sizes reach their goals faster and more efficiently. NetSuite provides an integrated business system with embedded AI that delivers powerful financial management, supply chain, customer experience, and HR capabilities. Relied on by more than 44,000 customers in 220 countries and dependent territories, NetSuite is the #1 AI cloud enterprise resource planning (ERP) solution.
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