As part of NetSuite release 2026.2, we are beginning the North America rollout of NetSuite Next, the next generation of NetSuite with AI built into its core. It will first be available to customers in the United States and Canada, with other countries planned to follow shortly after.
NetSuite Next introduces Ask Oracle, their conversational AI assistant, as the foundational AI capability at the core of the experience. Combined with the award-winning Redwood Design System, embedded AI, contextual intelligence, and agentic workflows, NetSuite Next helps users move more naturally from questions to answers—and from answers to action—marking a significant evolution in how people interact with ERP systems.
What makes NetSuite Next different is its deep understanding of how businesses operate. For nearly 30 years, NetSuite has helped organizations manage finance, operations, sales, customer service, inventory, projects, and industry-specific processes in one system. That experience is reflected throughout an extensible suite including the workflows, business logic, controls, metrics, roles, permissions, and best practices that support both long-term strategic planning and day-to-day operations. As the system of record for organizations around the world, NetSuite brings a level of business context and operational understanding that generic AI tools cannot easily replicate.
NetSuite understands each business is different, and they want to give their customers the ability to adopt AI at their own pace. With that in mind, customers in the United States and Canada will have the option to:
The availability of NetSuite Next is a huge milestone for NetSuite – it’s the biggest update to NetSuite since it was first launched in 1998 – but it’s not the only thing in the the latest release.
Ask Oracle is now available as a companion for existing NetSuite customers in the United States and Canada to start benefiting from a conversational AI assistant in their NetSuite account before switching to NetSuite Next.
Ask Oracle enables users to interact with NetSuite through natural language by answering questions, analyzing business data, surfacing insights, giving guidance, and helping users make better decisions and take action in the context of their work.
Because Ask Oracle operates within each customer’s NetSuite environment, it respects existing roles, permissions, reporting structures, and business configuration, helping ensure users receive trusted answers based on the information they are already authorized to access. Users can also see how Ask Oracle arrived at its answers, helping build trust and confidence in AI-generated insights.
Customers can familiarize themselves with Ask Oracle within their existing NetSuite environment, then extend that experience with NetSuite Next, where Ask Oracle becomes more capable because it is deeply embedded throughout the user experience and provides the foundation for richer AI-powered capabilities.
NetSuite is also introducing numerous new AI and automation capabilities to help customers further optimize financial operations, gain deeper insight into financial results and operating costs, and improve workflows in key industries. New capabilities include:
NetSuite is also expanding their industry-specific capabilities across the suite. These capabilities help customers address the unique challenges of their businesses with innovations designed for the way they operate.
With NetSuite Next, Ask Oracle, and the latest AI-powered capabilities across finance, operations, software, and healthcare, NetSuite is making it easier for customers to put their business data to work. These updates are designed to help teams find answers faster, reduce manual effort, and act with more confidence from within the system they already use to run their business.
Disclosures:
Content furnished by Oracle Global Communications on behalf of NetSuite and published by Insightful Accountant with minor editorial revisions aimed at meeting the style preferences of our readers. Insightful Accountant is not responsible for any of the original material provided within this content.
NetSuite and Oracle are registered trademarks of Oracle Corporation. Oracle Corporation is a publicly traded NYSE-listed (ORCL) multinational corporation headquartered in Austin, Texas (USA). For more than 25 years, Oracle NetSuite has helped organizations grow, scale, and adapt to change. NetSuite provides an integrated system that includes financials / Enterprise Resource Planning (ERP), inventory management, HR, professional services automation and omnichannel commerce, used by customers around the world.
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